Privacy Policy

Last Updated: 4 October 2026

Prerna Edit, a brand owned and operated by HOUSE OF SINGHAL PRIVATE LIMITED (“we”, “our” or “us”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit www.prernaedit.com, place an order or otherwise interact with us. This Policy is governed by applicable privacy and data protection laws in India, as amended from time to time.

INFORMATION WE COLLECT

We may collect information necessary to provide our products and services, including your:

·       name, email address and phone number;

·       billing and shipping address;

·       order history and product preferences;

·       communications with us; and

·       device, IP address, website usage and cookie information.

Payments are processed through authorised payment service providers. We do not ordinarily store complete card details, CVV, UPI PINs or banking authentication credentials.

HOW WE USE YOUR INFORMATION

We may use your information to:

·       process, fulfil and deliver your orders;

·       process payments, refunds, returns or exchanges;

·       communicate with you and provide customer support;

·       manage your account and order history;

·       improve our website, products and services;

·       send offers, new collection updates and promotional communications, where permitted;

·       prevent fraud and misuse; and

·       comply with applicable legal, tax and regulatory requirements.

SHARING OF INFORMATION

We may share information, where necessary, with trusted service providers including payment gateways, banks, courier and logistics providers, website and technology providers, marketing or communication providers, professional advisers and government authorities where required by law.

We do not sell your personal information for monetary consideration.

COOKIES

Our website may use cookies and similar technologies to operate the website, remember your preferences, understand website usage and improve your experience.

You may manage cookies through your browser or website cookie settings, where available.

DATA SECURITY & RETENTION

We take reasonable security measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required under applicable law, including legal, accounting, tax and dispute-resolution requirements.

YOUR RIGHTS

Subject to applicable law, you may request access to, correction, updating or deletion of your personal information and may withdraw your consent where applicable.

Certain information may be retained where required by law or necessary for completing transactions, preventing fraud or resolving disputes.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.

CONTACT & GRIEVANCE REDRESSAL

For any questions, privacy requests or complaints, please contact:

Prerna Edit

A brand owned and operated by HOUSE OF SINGHAL PRIVATE LIMITED

Phone number: +91-9389187450

We will address grievances within the timelines prescribed under applicable law.